Our Blog

October 2018
19: Concerns regarding flea/tick medication side-effects, harmful grain-free diets and cannabis use in pets
15: Farley Foundation Fundraiser 2018
September 2018
17: Monthly Focus: Cancer Awareness - Lonestar's Story
August 2018
23: Bug bites and stings
July 2018
09: House-training your puppy
June 2018
21: Keeping Your Dog Safe This Summer
14: Happy 10th Anniversary, Westbridge Veterinary Hospital
April 2018
18: Congratulations friends of dogs and cats everywhere!
February 2018
28: Parasite Prevention
January 2018
11: Dental disease is a real and serious issue
November 2017
01: Thank you for your support in the 2017 October Farley Foundation Fundraiser!
October 2017
03: Prizes and pie for our annual Farley Foundation Fundraiser!
September 2017
13: Keetah's Story
11: September is Cancer Awareness Month
August 2017
10: What's that smell?!
July 2017
27: Clicker Training
24: Our Commitment to a Low Stress Environment
13: The threat of rabies in southwestern Ontario
07: Wildlife in the city
June 2017
21: Lyme Disease
March 2017
06: The Value Of Education
January 2017
17: 33 years of practice, the changes I have witnessed
November 2016
28: 2016's October Farley Foundation Fundraiser was a huge success!
September 2016
20: Cajun's story
01: September is Cancer Awareness Month
July 2016
21: Cat Carriers
June 2016
29: Dog Park Etiquette
May 2016
31: Heartworm Q & A
12: Tick Troubles
March 2016
10: Anticipated tick bloom
February 2016
22: Introduction to TCVM – Traditional Chinese Veterinary Medicine
January 2016
14: The difference dental care can make
December 2015
30: Raccoon Rabies reported in Hamilton, Ontario
08: Understanding Aging
November 2015
25: Our new, state of the art, Ultrasound machine
October 2015
09: Fun and Delicious Fundraising for the Farley Foundation
September 2015
23: Cancer Awareness Month: Texas' Story
14: September is Cancer Awareness Month
July 2015
28: Exciting news for our hospital!
June 2015
11: Mosquito Prevention
May 2015
08: Heartworm cases
April 2015
24: Changing your pet's food
March 2015
01: Veterinary Technician Specialties in Dentistry!
January 2015
13: January and February are Dental Education Months!
December 2014
18: The Internet at its Best
November 2014
28: Westbridge's Change of Hours
October 2014
07: October is Farley Month - Spa Day's, Paw Prints and Pies!
September 2014
22: Cancer Awareness Month - Ruby's Story
20: September is Cancer Awareness Month!
02: Ways to a Happy, Healthier Pet
July 2014
03: A New Way to Save Your Pet's Teeth!
June 2014
26: Veterinary Dentistry in San Diego!
March 2014
20: Happy Smiles
January 2014
22: The 15 Steps to Your Pet's Dental Cleaning!
15: January and February are Dental Months, and We Have a Contest to Celebrate!
09: Baby Teeth in Puppies and Kittens
06: An Update on Dr. Hylands
December 2013
27: Dentistry in New Orleans!
17: Wishing Dr. Hylands a Safe and Uneventful Recovery
13: The Holidays are Here!
04: A Potential Mandible Fracture - A Tale on Missing Teeth
October 2013
10: Fundraising for Farley
July 2013
11: Tried and True, For Humans Too!
June 2013
20: Therapeutic Laser's Beneficial Effects on Arthritis
12: Pet Education Day and Open House a Huge Success!
May 2013
25: 5th Annual Pet Education Day and Open House!
April 2013
29: We've Brought 'Light' into our Clinic!
March 2013
10: We're Constantly Learning!
February 2013
21: Small Dogs Require Big Dental Care!
08: Missing Teeth in Your Pets - Should You Be Worried?
January 2013
13: Periodontal (Dental) Disease in our Pets
December 2012
19: Senior Month - It's Not Just Old Age!
04: Senior Month - A Focus on Kidney Disease
November 2012
15: Farley Month a Huge Success!
October 2012
27: Possessive Aggression in our Dogs
22: Thinking of Breeding Your Dog? Here Are Some Things To Consider First
03: October is Farley Month!
September 2012
20: Litter Boxes - Everyone's Favourite Task!
August 2012
14: Exercising Your Pets in the Summer - Heat Stroke
June 2012
28: Non-Invasive Diagnostic Imaging - Ultrasound Case Study
21: A Heartfelt "Thank You" for Attending our Pet Education Carnival!
19: Non-Invasive Diagnostic Imaging - Ultrasonography
May 2012
23: A Logical Approach to Unwanted Barking
07: Non-Steroidal Anti-Inflammatory Drug Use in Companion Animals
April 2012
21: Wellness Examinations Help to Maintain Your Pets Health
10: OVC Pet Trust Animal Cancer Centre Needs Your Help!
01: Heartworm Disease in Ontario
March 2012
19: A Dedication to a Great Man and an Dedicated Veterinarian
February 2012
06: Why Anesthesia-Free Dental Care is Wrong, Cruel, and Medically Inappropriate
January 2012
16: The Why's and What's of Dental X-ray
09: Cats Are a Unique Species, with Unique Dental Disease
05: Six Easy Steps to Brushing your Pets Teeth!
02: Dental Awareness Months!
December 2011
21: Chocolate... Good for you?
November 2011
11: Farley Month was a Huge Success!

Our Commitment to a Low Stress Environment

Posted: 2017-07-24

We have committed to providing as low stress environment to pets in our hospital. This means…

We have provided training for our whole team

  • We have set a policy and provided training to all staff to handle pets gently, carefully and with respect.
  • We have provided hospital meetings to learn how we may best approach your pet, how our body language affects them and how important it is to keep our voices low and as calm as possible.
  • We learned that carriers should be handled like a FRAGILE package to encourage your pet feeling secure.
  • We recognize the signs of fear and stress in your pets and we advocate for them.
  • We are aware of individual preferences; some pets are better in an examination room with you, some are better in the treatment area and may be quieter away from “mom and dad”.

We are sensitive to your pet’s experience

  • We use pheromone products in our examination rooms. These are scents that mimic the calming pheromones of the dog or cat.
  • We can warm towels for the tables, cover carriers, scent towels with pheromones, use mats on tables for secure footing and give pets quiet time to adjust.
  • We are committed to a quieter environment when handling your pet as much as possible. In hospital we have separate cat and dog wards and a recovery area for fragile pets.

We encourage your partnership

  • Ask us if you think your pet is highly stressed in a hospital environment and would benefit from some medication prior to their visit.
  • Feel free to bring in your pet’s favorite treat to help make the examination more enjoyable.
  • You are welcome to call one of our trained technicians ahead of the visit to assist with addressing any concerns. We are happy to discuss your pet’s individual preferences.

Cat’s Matter!

  • The layout of our reception area is intended to be accommodating for our feline friends. Owners with cats may bring their carriers to our “Cat Condo”. This area is a reserved, quiet space for our sensitive friends; cats love to feel protected and above the commotion.
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