We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

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The Threat of Tick-Borne Diseases

We are heading into the season of the year when pet parasites are an important topic of discussion. Tick populations and infections in our dogs and cats have risen over the past few years. These are insects found usually in grassy or wooded areas that climb on your pet, attach, and swell with blood. During that time they can transmit a number of serious diseases; including Lyme and Ehrlichia. Most veterinarians recommend blood testing dogs for these conditions either yearly or every second year.

Toby is a dog that came to the owners from Central America and tested positive for Ehrlichia on a blood test. This disease affects a number of different systems in the body including the kidneys, lymph nodes and blood cells. Acute disease can be fatal, while chronic conditions can cause long term kidney failure. Either way it is a nasty disease. Further testing is usually required to confirm the disease and check the effect on the body. Treatment can be effective if the condition is caught early.

Tick prevention helps prevent diseases such as this. There are different options for prevention, including a tablet given once every three months, or topical applications, usually applied once a month. Whatever you chose, it is best to start this prevention now. Anytime the temperature climbs over 4 degrees Celcius ticks become active and your pet is at risk.

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Cases of Leptospirosis in the GTA

Westbridge Veterinary Hospital has received reports of leptospirosis cases from other veterinary hospitals in the GTA.

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COVID-19: Additional measures we are taking

Dear Clients,

We are all aware of the concerns and rapidly changing situation with COVID-19. Due to the close public contact that our work requires, we have taken necessary measures to protect our clients, our staff and work hard to ensure we can continue to provide excellent care for our patients.

The following changes are effective as of Wednesday, March 18, 2020:

1. If you have travelled outside Canada or come in contact with anyone who has travelled outside Canada in the past 3 weeks, or if you are feeling unwell, (coughing, fever, fatigue, etc.), please contact our clinic. We will be more than happy to reschedule your appointment or help arrange to see your pet safely.

2. We are currently operating a "closed-door" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-285-0002. We will take a history by phone, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet and you will get another call from the Doctor to discuss our recommended treatment plan.

3. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

4. We are still OPEN with the following hours: Monday to Friday 10:00 am - 6:00 pm & Saturday from 8:00 am - 1:00 pm.

5. If you are ordering food or medications, please allow 4-6 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the clinic. Our staff will bring your order to your car and take payment from your vehicle.

6. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

Your dedicated team at Westbridge Veterinary Hospital