We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Ticks are troublesome creatures. Our pets can pick these up by walking in long grass, in your back yard or in the woods; anywhere where ticks live and breed. These insects attach to the skin and often spend several days sucking blood and enlarging (engorging). As well as being a horrible thought, the biggest problem is that ticks can transmit a number of diseases to your pet, including Lymes disease.
Ticks are slow moving and can take several days to attach; not like fleas that jump and move rapidly and bite almost immediately on your pet. This makes prevention more difficult. Many good preventatives for fleas and other parasites may only work once the tick has bitten. They may not prevent disease transmission.
There are products specifically designed for tick treatment and prevention. A word of warning however, these products are almost always extremely toxic to cats. Dogs that have been freshly treated should be kept separate from cats in the household in most cases. There are once-a-month topical products and there are tick collars. Some flea sprays will also assist tick prevention.
An embedded tick on your pet can sometimes look like a purplish “growth” or “mole” on the skin. This should be removed by a veterinary professional to ensure that the entire insect is removed. Removing the body and leaving the mouth parts attached can cause localized infection.
Examine your pet regularly when they come in from outside during the summertime to check for parasites such as ticks, and ask for further information if you have any questions. We are happy to help.
We are all aware of the concerns and rapidly changing situation with COVID-19. Due to the close public contact that our work requires, we have taken necessary measures to protect our clients, our staff and work hard to ensure we can continue to provide excellent care for our patients.
The following changes are effective as of Wednesday, March 18, 2020:
1. If you have travelled outside Canada or come in contact with anyone who has travelled outside Canada in the past 3 weeks, or if you are feeling unwell, (coughing, fever, fatigue, etc.), please contact our clinic. We will be more than happy to reschedule your appointment or help arrange to see your pet safely.
2. We are currently operating a "closed-door" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-285-0002. We will take a history by phone, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet and you will get another call from the Doctor to discuss our recommended treatment plan.
3. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
4. We are still OPEN with the following hours: Monday to Friday 10:00 am - 6:00 pm & Saturday from 8:00 am - 1:00 pm.
5. If you are ordering food or medications, please allow 4-6 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the clinic. Our staff will bring your order to your car and take payment from your vehicle.
6. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.
Your dedicated team at Westbridge Veterinary Hospital