We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
You and your dog have spent the day enjoying water activities. Now he or she has an incredibly funky smell and irritated skin. Be aware that the scent may not be just “wet dog”. It’s possible your best friend might have pyotraumatic dermatitis: a skin infection commonly known as a “hot spot”. These infections are caused by bacteria and are usually very itchy, smelly and gooey. Bacteria love to live in places that are warm, dark and moist. Dogs with damp floppy ears, tightly matted fur or soggy wet feet are especially prone. These infections can occur almost anywhere, including the side of the face (under the ears), flanks and in-between toes.
“Hot Spots” are very uncomfortable and potentially painful for your pet. It is always best to seek treatment from your veterinarian as soon as you suspect this problem. It is important to shave the fur away from the hot spot to allow better air circulation and healing. This may require sedation to decrease your pet’s distress. Fur traps warmth and moisture which may have caused the infection to begin with. Although this may leave your dog with a funny hair-cut, he or she will thank you for it! The veterinarian will likely perform an initial cleansing of the area, and prescribe an antibiotic to use daily. And, just like a child with chicken pox, your dog won’t know when to stop scratching or licking. He or she may need to wear an Elizabethan collar (aka “the cone of shame”) to prevent this. It will take a week or so for the infection to fully resolve, but your dog should start feeling better almost immediately after these treatments.
To prevent hot spots, make sure you bathe, thoroughly rinse and thoroughly dry your furry friend after any fun water activities. Keep fur groomed and brushed, even if your pet has short fur. If your pet is walking through extremely wet areas, clean and dry their feet afterwards. There may be some very wet or mucky areas that might need to be avoided altogether. Staying clean and dry can help you and your dog have a safe and happy summer.
We are all aware of the concerns and rapidly changing situation with COVID-19. Due to the close public contact that our work requires, we have taken necessary measures to protect our clients, our staff and work hard to ensure we can continue to provide excellent care for our patients.
The following changes are effective as of Wednesday, March 18, 2020:
1. If you have travelled outside Canada or come in contact with anyone who has travelled outside Canada in the past 3 weeks, or if you are feeling unwell, (coughing, fever, fatigue, etc.), please contact our clinic. We will be more than happy to reschedule your appointment or help arrange to see your pet safely.
2. We are currently operating a "closed-door" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-285-0002. We will take a history by phone, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet and you will get another call from the Doctor to discuss our recommended treatment plan.
3. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
4. We are still OPEN with the following hours: Monday to Friday 10:00 am - 6:00 pm & Saturday from 8:00 am - 1:00 pm.
5. If you are ordering food or medications, please allow 4-6 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the clinic. Our staff will bring your order to your car and take payment from your vehicle.
6. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.
Your dedicated team at Westbridge Veterinary Hospital