We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

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Rachael

Registered Veterinary Technician
Hello! My name is Rachael. I lived and worked as a technician in the Yukon for 2 years and moved back to Ontario in 2012 to be close to family. I volunteered with my clinic up North to do the “vet checks” for all the sled dog teams running in the Yukon Quest which further developed my love for huskies and “sport dogs”. I Graduated from the Seneca College Vet Tech program in 2010, and became an RVT in 2012. I have been working in clinics for the last 10 years. I am always looking for something new and exciting to learn. I have 2 pets – a 1.5 year old Greater Swiss Mountain dog who is a ball of fun and a 12 year old kitty at home who rules the roost. I love reading, hiking mountains or hiking anywhere really (of course with the pooch). I play baseball in the summer, and am also very interested in animal behavior. I am currently in a program to become a “Fear Free Certified” technician which teaches low-stress handling techniques for our wonderful patients, and will then be working towards getting my dog-trainer credentials. I hope to become an RVT, VTS (Veterinary Technician Specialist in Behaviour).

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Cases of Leptospirosis in the GTA

Westbridge Veterinary Hospital has received reports of leptospirosis cases from other veterinary hospitals in the GTA.

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COVID-19: Additional measures we are taking

Dear Clients,

We are all aware of the concerns and rapidly changing situation with COVID-19. Due to the close public contact that our work requires, we have taken necessary measures to protect our clients, our staff and work hard to ensure we can continue to provide excellent care for our patients.

The following changes are effective as of Wednesday, March 18, 2020:

1. If you have travelled outside Canada or come in contact with anyone who has travelled outside Canada in the past 3 weeks, or if you are feeling unwell, (coughing, fever, fatigue, etc.), please contact our clinic. We will be more than happy to reschedule your appointment or help arrange to see your pet safely.

2. We are currently operating a "closed-door" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-285-0002. We will take a history by phone, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet and you will get another call from the Doctor to discuss our recommended treatment plan.

3. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

4. We are still OPEN with the following hours: Monday to Friday 10:00 am - 6:00 pm & Saturday from 8:00 am - 1:00 pm.

5. If you are ordering food or medications, please allow 4-6 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the clinic. Our staff will bring your order to your car and take payment from your vehicle.

6. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

Your dedicated team at Westbridge Veterinary Hospital