We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

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Cat Euthanasia

Euthanasia is not a subject all are comfortable with, but it is a very important decision that many pet owners will be faced with for their beloved animals. At Westbridge Veterinary Hospital, our patient’s quality of life is paramount and is at the root of our Veterinarian’s recommendations in the treatment and care of your pet.

What is pet euthanasia and how do I know when it’s the right time?

Each patient has their own special set of circumstances. Every family deals with the topic of euthanasia and the grief of losing a pet in their own way. We respect everyone’s rights to their individual beliefs and personal values. We recommend speaking with your Veterinarian regarding your pet’s quality of life.

Can I say goodbye to my pet in the comfort of our home?

At Westbridge Veterinary Hospital, we do not offer in-home services, but we can provide you with a list of trusted Veterinarians that do offer mobile services. Please ask the front desk for more details.

How is the euthanasia drug administered?

An intravenous catheter is gently placed, most often in a forelimb. We use a topical freezing agent to make this as comfortable as possible for your pet. The euthanasia drug is administered through the catheter. The passing of your pet happens very quickly and painlessly. In some cases, such as a very nervous, anxious, or painful pet, a mild sedative will be prescribed prior to the procedure. This is all in the interest of allowing your pet to pass peacefully and with as little discomfort as possible.

Does your hospital provide bereavement counseling?

The Canadian Mental Health Association has many helpful resources in the area of bereavement.

COVID-19: Additional measures we are taking

Dear Clients,

We are all aware of the concerns and rapidly changing situation with COVID-19. Due to the close public contact that our work requires, we have taken necessary measures to protect our clients, our staff and work hard to ensure we can continue to provide excellent care for our patients.

The following changes are effective as of Wednesday, March 18, 2020:

1. If you have travelled outside Canada or come in contact with anyone who has travelled outside Canada in the past 3 weeks, or if you are feeling unwell, (coughing, fever, fatigue, etc.), please contact our clinic. We will be more than happy to reschedule your appointment or help arrange to see your pet safely.

2. We are currently operating a "closed-door" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-285-0002. We will take a history by phone, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet and you will get another call from the Doctor to discuss our recommended treatment plan.

3. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

4. We are still OPEN with the following hours: Monday to Friday 10:00 am - 6:00 pm & Saturday from 8:00 am - 1:00 pm.

5. If you are ordering food or medications, please allow 4-6 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the clinic. Our staff will bring your order to your car and take payment from your vehicle.

6. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

Your dedicated team at Westbridge Veterinary Hospital