We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Fleas and ticks are more than just a pesky annoyance to you and your pet. Fleas can infest not only your pet but also your house, multiplying at an alarming rate. If left untreated, flea bites can cause incessant itching and scratching for your pet, which can result in damage and scabbing of the skin, hair loss, and of course, discomfort. Fleas can carry nasty parasites like tapeworms. Ticks can carry dangerous diseases that can be passed to your dog with just one bite. The most talked-about disease is Lyme disease. It is the black-legged tick (or deer tick, Ixodes scapularis) that is the carrier of Lyme disease.
In Ontario, have a few different species of ticks to be concerned about. This is why we so highly promote and encourage tick prevention. Flea and Tick prevention comes in many convenient forms. An oral chew given once a month (that also prevents heartworm as well) or an oral chew that is given once every 12 weeks (fleas and ticks only), or a topical solution is given once a month (complete with heartworm protection).
What are the treatment options for dogs who have ticks?
If you find a tick on your dog and it has attached itself, please call us and let us have one of our Technicians safely and completely remove it for you. We highly recommend doing a quick blood test approximately 6 weeks later to be sure that nothing was passed during this bite. Unfortunately, doing a blood test immediately following a bite would not give accurate results.
We are all aware of the concerns and rapidly changing situation with COVID-19. Due to the close public contact that our work requires, we have taken necessary measures to protect our clients, our staff and work hard to ensure we can continue to provide excellent care for our patients.
The following changes are effective as of Wednesday, March 18, 2020:
1. If you have travelled outside Canada or come in contact with anyone who has travelled outside Canada in the past 3 weeks, or if you are feeling unwell, (coughing, fever, fatigue, etc.), please contact our clinic. We will be more than happy to reschedule your appointment or help arrange to see your pet safely.
2. We are currently operating a "closed-door" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-285-0002. We will take a history by phone, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet and you will get another call from the Doctor to discuss our recommended treatment plan.
3. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
4. We are still OPEN with the following hours: Monday to Friday 10:00 am - 6:00 pm & Saturday from 8:00 am - 1:00 pm.
5. If you are ordering food or medications, please allow 4-6 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the clinic. Our staff will bring your order to your car and take payment from your vehicle.
6. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.
Your dedicated team at Westbridge Veterinary Hospital