We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
At Westbridge Veterinary Hospital, recommend annual urine testing. Sometimes more frequently for certain conditions. Urine testing can give us important information, such as changes in kidney function and other organs. It can also show us when there is an infection present and whether or not crystals are forming. Crystals can be a painful and sometimes fatal condition if the pet becomes blocked.
Why are canine fecal examinations recommended yearly?
Annual fecal exams are recommended to ensure your pet is parasite free. Worms and other parasites can be very common and easily treated, once diagnosed. Although some parasites, such as roundworms and tapeworms, can be visible to the naked eye, others are microscopic and can only be detected by doing a fecal test. Treatment of these parasites is of paramount importance to us, as some parasites are transmittable to humans.
If my dog’s urine test reveals a urinary tract infection, what can I do?
If a urinalysis test shows us that there is an infection, we will also run a culture of the bacteria to ensure that the correct antibiotics are prescribed. We will prescribe a Dr directed course of antibiotics and then retest the urine prior to finishing the medication to ensure that the infection is clearing, or has completely resolved.
We are all aware of the concerns and rapidly changing situation with COVID-19. Due to the close public contact that our work requires, we have taken necessary measures to protect our clients, our staff and work hard to ensure we can continue to provide excellent care for our patients.
The following changes are effective as of Wednesday, March 18, 2020:
1. If you have travelled outside Canada or come in contact with anyone who has travelled outside Canada in the past 3 weeks, or if you are feeling unwell, (coughing, fever, fatigue, etc.), please contact our clinic. We will be more than happy to reschedule your appointment or help arrange to see your pet safely.
2. We are currently operating a "closed-door" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-285-0002. We will take a history by phone, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet and you will get another call from the Doctor to discuss our recommended treatment plan.
3. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
4. We are still OPEN with the following hours: Monday to Friday 10:00 am - 6:00 pm & Saturday from 8:00 am - 1:00 pm.
5. If you are ordering food or medications, please allow 4-6 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the clinic. Our staff will bring your order to your car and take payment from your vehicle.
6. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.
Your dedicated team at Westbridge Veterinary Hospital