We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

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Bug Bites and Stings

Bug bites and stings can happen during any season. Most often they will just cause some discomfort, redness, itching and swelling. In some cases, an anti-histamine (like diphenhydramine) may be recommended. However, just like humans, our pets can have severe allergic reactions to bee stings or insect bites.

For your pet’s mild bites or stings here are some basic first-aid practices you can try:

    1. You can try removing the stinger by sliding a credit card across it. This avoids pushing the stinger and/or venom sacs further into your pets’ skin. However, please do not hurt your pet! If he or she resents this, seems painful, or you are not successful, just stop and seek veterinary attention.
    2. A cool compress or ice pack wrapped in a towel can be applied to reduce swelling. Place and remove several times so the area doesn’t get too cold.
    3. A small paste of baking soda and water can be applied over the area of the bite wound. This will help to soothe the irritation.

If you see hives, a lot of swelling or discomfort at the site of the bite, facial swelling or your pet experiences vomiting, weakness, or trembling, please contact your veterinarian immediately for advice. These can be serious signs.



Cases of Leptospirosis in the GTA

Westbridge Veterinary Hospital has received reports of leptospirosis cases from other veterinary hospitals in the GTA.

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COVID-19: Additional measures we are taking

Dear Clients,

We are all aware of the concerns and rapidly changing situation with COVID-19. Due to the close public contact that our work requires, we have taken necessary measures to protect our clients, our staff and work hard to ensure we can continue to provide excellent care for our patients.

The following changes are effective as of Wednesday, March 18, 2020:

1. If you have travelled outside Canada or come in contact with anyone who has travelled outside Canada in the past 3 weeks, or if you are feeling unwell, (coughing, fever, fatigue, etc.), please contact our clinic. We will be more than happy to reschedule your appointment or help arrange to see your pet safely.

2. We are currently operating a "closed-door" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-285-0002. We will take a history by phone, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet and you will get another call from the Doctor to discuss our recommended treatment plan.

3. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

4. We are still OPEN with the following hours: Monday to Friday 10:00 am - 6:00 pm & Saturday from 8:00 am - 1:00 pm.

5. If you are ordering food or medications, please allow 4-6 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the clinic. Our staff will bring your order to your car and take payment from your vehicle.

6. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

Your dedicated team at Westbridge Veterinary Hospital