We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

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There is a Difference

We tend to trust our human medical system in Ontario. Yes, we complain about wait times, but the quality of care is second to none in the world. When we are admitted to hospital we receive treatment from qualified physicians, nurses and attendants. Similarly, human dentists are professionally trained, inspected and licensed to practice in the province of Ontario.

It is the same on the veterinary side. Facilities are inspected regularly. Veterinary medical training in Canada is outstanding. Continuing education is on-going. Veterinarians and technicians generally provide world renowned, compassionate service when taking care of your pets.

We expect, and should receive treatment in each of the above facilities with equipment that is clean, sterilized and inspected. We have recourse if we have concerns about how we, or our animals, are treated.

So, why is it that there are non veterinarians in the province of Ontario that scrape dogs teeth and call it a dentistry? Although we love our hair salons, would we want our hair stylists to clean our teeth? Mechanics are crucial to caring for our cars, but would we ask our mechanic to assess our dental disease? Unsuspecting owners thinking that they are doing a service for their pets are doing just that. A proper dentistry requires dental radiographs to look below the gum at what we cannot see. Broken roots and abscessed teeth cause pain, but if we just clean off the surface tartar because we can see it, we are not treating the disease. A proper dental prophylaxis requires general anesthetic which should be performed with monitors and trained personnel. Scrapping teeth while your pet is awake can potentially damage the teeth and completely ignores underlying disease. Often, after years of this kind of treatment pets are presented with serious, painful dental disease requiring multiple tooth extractions.

It is important for all of us to become informed about proper professional care and expect the best for our pets. See the American Veterinary Dental College for further information.

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Cases of Leptospirosis in the GTA

Westbridge Veterinary Hospital has received reports of leptospirosis cases from other veterinary hospitals in the GTA.

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COVID-19: Additional measures we are taking

Dear Clients,

We are all aware of the concerns and rapidly changing situation with COVID-19. Due to the close public contact that our work requires, we have taken necessary measures to protect our clients, our staff and work hard to ensure we can continue to provide excellent care for our patients.

The following changes are effective as of Wednesday, March 18, 2020:

1. If you have travelled outside Canada or come in contact with anyone who has travelled outside Canada in the past 3 weeks, or if you are feeling unwell, (coughing, fever, fatigue, etc.), please contact our clinic. We will be more than happy to reschedule your appointment or help arrange to see your pet safely.

2. We are currently operating a "closed-door" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-285-0002. We will take a history by phone, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet and you will get another call from the Doctor to discuss our recommended treatment plan.

3. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

4. We are still OPEN with the following hours: Monday to Friday 10:00 am - 6:00 pm & Saturday from 8:00 am - 1:00 pm.

5. If you are ordering food or medications, please allow 4-6 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the clinic. Our staff will bring your order to your car and take payment from your vehicle.

6. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

Your dedicated team at Westbridge Veterinary Hospital